Our Products FAQ

How do I choose the best Swisse product(s) for me?

As individuals, we all have different nutritional requirements. While vitamin supplements should never replace a healthy, balanced diet, daily supplementation may provide beneficial welless support. Before choosing your Swisse products,we recommend consulting your healthcare provider first. 

Do we really need vitamin supplements?

It is important to make sure you are eating a balanced diet full of nutrients. However, not everyone has a healthy balanced diet due to lifestyle and dietary choices. Supplementation may help to support a healthy diet.

I took a Swisse Multi and now my urine is yellow! Is this normal?

If your urine turns yellow, don't panic! This fluoro colour is due to the metabolism of B vitamins and is simply your body getting rid of what it does not need. This also shows that the tablet ha disintegrated effectively in the body. 

What age group does an 'adult dose' apply to? 

It is suitable for individuals 18 years and older to consume an adult dose.

How should I store my vitamins and supplements?

Please refer to the product label or the product page on the Swisse Website for further guidance on storage. We recommend that you do not store your Swisse supplements in direct sunlight or heat storage. 

Can I take Swisse products if I have a medical condition or take medication?

We recommend consulting your primary health care professional before intake.

Can I cut vitamin tablets in half if I can't swallow them whole?

We recommend that you consume the Swisse tablets whole. However, if you have difficulties swallowing the tablet in full, you can cut the tablet in half. Just make sure all parts are consumed at the same time. You can also check out our alternative formats in gummies, powders and melts. 

Where does Swisse source its ingredients?

We are committed to including  ingredients of the best possible quality in all Swisse products. To achieve this, we source ingredients from around the globe.

Should I take my vitamins with a meal?

Some dietary supplements are best taken with a meal, while others are best taken on an empty stomach. We recommend referring to the label or to specific information on each individual product page on the Swisse website for further guidance.

Can I take vitamins and dietary supplements after the used by date?

We recommend that our products be consumed within the time period stipulated on the packaging.

What source of gelatin is used in your products?

Swisse softgel capsules use bovine gelatin, which is derived from cows. However, we recommend referring to individual product information for further guidance.

Why are there two types of authentication codes on the packages of your products?

Currently, some of our products have a code that is only able to be scanned by the Swisse App.

We are working to update the existing code with a new form of QR Code, that can be scanned by all the QR readers. This will make it more convenient to validate the authenticity of our products.

As we transition to the new QR code, you may see both (old and new) codes out in the market.